Terms and Conditions

Our Policies and Legal terms

QUOTATIONS AND ESTIMATES

All quotations and estimates provided by AIS Corp. are valid for a period of 30 days from date of issue. Quotations not accepted within this timeframe must be re-issued.

All quotations are required to be accepted using the supplied Quotation Acceptance Form and returned to AIS Corp. within the 30 day period from date of issuance.

All quoted prices, excluding where indicated, do not include Goods and Services Tax.

Estimates may be provided by AIS Corp. to offer the client a guide on the projected costing of a project prior to any discovery or research for said project. All estimates will be clearly marked as such and are not an indication of the exact final cost to develop the application.

All estimates will need to be formalized to a quotation or invoice before acceptance by either party as the final cost of the application.

AIS Corp. reserves the right to suspend the services/quotation at any time, without any prior information.

PAYMENT TERMS

All quotations provided by AIS Corp., require a 50% deposit upon acceptance.

Unless prior arrangement has been made, final payment is strictly net 10 days from the date of completion.

Any cost arising from payment clearings or transaction charges are solely the responsibility of the client and will be charged as such.

AIS Corp. will only commence work on the quoted application once any deposited funds have cleared.

The customer will not be entitled for any service in case of delay in payment for more than 10 days from the final date of installation / date of project / module completion.

If opted for service beyond the 12 months of maintenance period or as agreed by AIS Corp., The Annual Maintenance Charges (AMC) will be normally applicable 40% (PERCENT) of original development cost of Project / Module; each year the development cost for new modules will be added to the initial development cost for the calculation of the AMC.

The AMC percentage shall be decided by the AIS Corp.; which depends upon the amount of efforts and work required. This % may vary each year.

The recurring / renewal amount of the domain and hosting are subjected to change as per the market rates.

RESIDENCY REQUIREMENTS

Minimum requirements for where the completed application will reside, will be provided on all AIS Corp. quotations.

The quoted cost on a AIS Corp. quotation is only valid if the minimum residency requirements are met or exceeded for said quotation.

AIS Corp. can provide, as an additional service, a package that will meet the stated requirements. The package offered will provide the most streamlined and cost-effective installation of the quoted application.

If a AIS Corp. package is not used to host the completed application, AIS Corp. will not be liable for any additional time or resources, above and beyond that already included in the quotation, required to get the completed application installed where the client has asked it to reside.

AIS Corp. will bill any additional time and or resources, above and beyond that already included in the quotation, required to get the completed application installed on the client's host. 

INTELLECTUAL PROPERTY

Unless specified all quotations provided by AIS Corp., do not include any source code license.

All source code and associated intellectual property relating to said source code, developed by AIS Corp., solely remains the property of AIS Corp., except where specific code license has been issued to the client and said issuance has been indicated in writing from AIS Corp.

AIS Corp. reserve the right to implement licensing features within the quoted application, except where code license has been issued by AIS Corp.

Any alteration, reverse engineering, or manipulation of any kind on the code, compiled or otherwise, created by AIS Corp. for the quoted application may be a breach of trademark and copyright laws. If said breach is confirmed, penalties will apply under the relevant acts.

Any costs incurred by AIS Corp. for third party code license required to complete the quoted application are the responsibility of the client and will be solely borne by the client. Any such third party code license will be attached to the existing AIS Corp. code license for the quoted application.

CANCELLATIONS

Should the client wish to cancel acceptance of the quotation, AIS Corp. will invoice the client for any work completed to date, as a percentage of the total work involved.

The minimum cancellation fee will be 30% of the signed quotation.

PERMISSIONS AND COPYRIGHTS

The client will obtain all necessary permissions and authorities with respect to the use of all copy, graphics, logos, names and trademarks and any other material supplied by the client to AIS Corp.

Supply of said material by the client to AIS Corp. shall be regarded as a guarantee from the client that all such permissions and authorities have been sought and obtained for said material.

No responsibility will be accepted by AIS Corp. for damages or losses incurred by the client from the use of material for which permission or authority has not been obtained.

ERRORS AND LIABILITIES

AIS Corp. will pursue due care to ensure applications create by AIS Corp. are free of errors.

AIS Corp. will correct any errors made by AIS Corp. staff's in the undertaking of the quoted application.

AIS Corp. does not accept responsibility for errors, damages, losses or additional costs that relate to third party products that AIS Corp. may require completing the quoted application.

ALTERATIONS

Any alterations requested by the client after development has begun will incur extra development and regression testing time. Dependent upon the alteration or change requested an average of 3 days extra development time per alteration should be allowed for. The 3 day average may not be indicative of the time required and can be extended commensurate of the time involved to implement said changes.

AIS Corp. will not accept responsibility for any alterations performed by the client or any third party which may cause or induce errors within the quoted application.

If AIS Corp. are required to correct said alterations or errors resulting from said alterations, induced, injected or otherwise caused by parties other than AIS Corp., the client will be charged at the hourly rate that is current for AIS Corp. at the time said errors are to be fixed.

COMPLETION OF WORK

All timeframes offered by AIS Corp. to the client are estimates. The intrinsic nature of software development and its intricacies do not offer AIS Corp. the luxury of defining definite timeframes.

AIS Corp. will endeavor to complete all work within the estimated timeframes discussed with the client in the quotation. However, AIS Corp. will not be liable for any penalties, monies or hardships otherwise incurred by the client if the application cannot be delivered within the estimated timeframe.

AIS Corp. will not release the quoted application unless all payments have been met under the obligations of the quotation or work agreement.

If AIS Corp. does not have control over the residence (see Residency Requirements) where the finished work will reside then full payment must be made prior to said work being released by AIS Corp.

The quoted application remains the property of AIS Corp. Software until all obligations have been met for release of said application to the client.

If AIS Corp. is working as a third party to another company, said company is responsible in meeting the obligations for release of the quote application to their client.

CHANGES TO SITE AND THESE TERMS AND CONDITIONS

This Site and these AIS Corp. Terms and Conditions may be amended, revised, changed, updated or modified by AIS Corp. with or without notice. Please review this link on a regular basis for changes. Continued use of this Site following any change to the AIS Corp. Terms and Conditions constitutes your acceptance of any such change to the AIS Corp. Terms and Conditions.

CONTACT US

Call us:
USA - (800) 658 0545

Email us at:  
info@aisys.us

Thank you, we will get back to you within 24 hours.